BT 1020 - Manual (Page 67)

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Software upgrades
Rescue mode
If the upgrade was unsuccessful, or if the handset was lifted
from the charger during the upgrade for more than 90
seconds, the user can initiate a new upgrade of the handset
software from the hub manager.
To use the rescue mode on the Hub Manager:
1. Make sure your handset is in the cradle plugged into the hub.
2 . Open the Hub Manager. Click the icon on your desktop or
browse to http://bthomehub.home
3. Click Telephones in the menu.
4. Click the Rescue button.
5. You won't get any indications on the handset screen while
the rescue is taking place but it will return to the idle screen
after about five mins and give you an indication of success at
the end.
You should call the help desk if the rescue mode
was unsuccessful.
67
Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423
Rescue mode is applied when a
handset appears dead because the
handset was removed while
upgrading.
8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:26 Page 67