Paxton Net2 plus control unit - Manual (Page 3)

Page 3
Connecting to the PC via the Ethernet port
The IP address should be assigned a fixed value, or should be given a DHCP reservation. Unreserved IP addresses
issued by DHCP servers are not guaranteed to be constant, leading to potential failure of communication between
Net2 software and the device.
Run the Net2 Server Configuration Utility (Start/Programs/Net2) and Click on TCP/IP nodes.
Click on ; Detect and the MAC address of the device(s) will appear in the table. You must then use the "IP address
configuration" tab to manually assign the IP address, subnet mask and gateway.
Be aware that if the IP address that you give the device is not in the same IP range as the PC, the device will no
longer respond until you connect to it with a PC that is in the same IP range.
Some firewall/virus protection software and other wireless hardware can block the IP detection process. Disable
these and try to detect the device again. Please contact Technical Support if you require further advice.
If you detect the MAC address but the device now shows 'Not Responding', you must check the IP address, to
make sure it is still in range with the PC or network. If it is not, you should either change the IP address of the
PC or the IP address of the device so they are both again in the same range. Our Technical team can talk you
through this if you need help.
If the MAC address does not appear when you click ; Detect, ensure that the following ports are open on all devices
between this unit and the Net2 PC:-
69 UDP
10001 TCP
30718 UDP
If you still cannot detect the MAC address of the device, call our Technical Support Help line.
Connecting to a WAN or different subnet mask
If you are connecting this device to a remote subnet which is different from the Net2 software PC, the standard
detect mechanism cannot work across the network routers between them. The IP address, along with the correct
subnet mask and gateway for the remote subnet have to be set. Either do this on the local subnet with the
existing Net2 PC, or use a PC on the remote subnet once the device is installed.
The PC that has the Net2 server installed must be able to access the IP address range on the WAN/remote site.
The device will 'beep' when detected by the Net2 Server Configuration Utility or when new IP settings are applied.
The sounder will also respond to a direct 'Ping' over the network. This is a feature to assist with finding devices
hidden from view.
TCP/IP Reset - The unit can be returned to DHCP settings by powering down the unit and linking the Brown and
Mauve terminals on reader port 2. Power up the unit again and the unit will beep to acknowledge the link. You
may now remove the link and the OK LED will flash fast for a few seconds. When the OK LED returns to a steady
heartbeat, the IP settings will be reset to DHCP.