MTS Criterion Series 60 - Manual (Page 7)

Responsibilities
MTS Criterion™ Series 60 Site Preparation 7
MTS' Responsibilities
MTS’ standard contract requires MTS to provide the necessary services to ensure
that your test system operates accurately. These services are described below.
Additional services and equipment may be negotiated with MTS, but these
additional services must be mutually agreed upon and specifically described in
your purchase order.
Insurance
Under MTS’ standard contract, the shipping terms are Ex-Works (or FOB
Factory), meaning ownership and liability for the testing system transfers to the
customer at MTS’ loading dock. Unless other shipping terms are specified in a
purchase order, which MTS does not dispute, the Ex-Works shipping terms
apply. Under these terms, MTS is responsible for insurance coverage while the
testing system is in the factory until it reaches the loading dock for shipping.
Installation
When the site location is prepared and all the components are on site, MTS is
responsible for the complete installation of the load frame, its components, and
any additional accessories that may have been purchased. The customer must not
make any attempt to install the load frame without an MTS service representative
present.
Initial Operation
Once the installation is complete, MTS performs an initial operation of the load
frame and a calibration check to ensure that it is working properly and measuring
accurately. MTS also performs a customer demonstration that briefly describes
how to operate the system.
Documentation
MTS provides all the documentation required to operate the system, including
information for the load frame and any required software applications.
Additional copies are available and can be ordered through MTS’ sales
department.