Brother MFC 9560CDW User Manual
Page 117

Troubleshooting
101
B
Registration
Registration failed.
Press Black Start or Color Start and try
again.
Do one of the following:
Turn off the machine’s power switch.
Wait a few seconds, then turn it on
again.
Try Manual Registration, Menu, 4, 8.
(See Manual Registration in Appendix A
of the Advanced User's Guide.)
Put in a new belt unit. (See Replacing
the belt unit on page 83.)
If the problem continues, call Brother
Customer Service.
Rename the File
There is already a file on the USB
Flash memory drive with the
same name as the file you are
trying to save.
Change the file name of the file on the USB
Flash memory drive or the file you are trying
to save.
Replace Parts
Belt Unit
It is time to replace the belt unit.
Replace the belt unit. (See Replacing the
belt unit on page 83.)
Replace Parts
Drum
It is time to replace the drum unit. Replace the drum unit.
(See Replacing the drum unit on page 77.)
The drum unit counter was not
reset when a new drum was
installed.
Reset the drum unit counter.
(See Resetting the drum counter
on page 83.)
Replace Parts
Fuser Unit
It is time to replace the fuser unit. Call Brother Customer Service or a Brother
Authorized Service Center to replace the
fuser unit.
To replace Fuser Unit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in
USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
Error Message
Cause
Action