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Troubleshooting and routine maintenance 12 - 2 – Brother FAX-1820C User Manual

Page 133

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TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2

Disconnected

The other person or other person’s fax
machine stopped the call.

Try to send or receive again.

Data Remains

Print data remains in the machine’s memory.

Re-start printing from your
computer.

Print data remains in the machine’s memory.
The USB cable was unplugged while the
computer was sending the data to the
machine.

Press Stop/Exit. The machine will
cancel the job and eject the page
that is being printed.

High
Temperature

The print heads are too warm.

Allow the machine to cool down.

Ink Empty

One or more of the ink cartridges is empty.
The machine will stop all print operations.
While memory is available, black and white
faxes will be received into memory. If a
sending machine has a colour fax, the
machine’s ‘handshake’ will request that the
fax be sent as black and white. If the sending
machine has the ability to convert it, the
colour fax will be received into memory as a
black and white fax.

Replace the ink cartridges.
(See Replacing the ink cartridges on
page 12-20.)

Insert
Document

The docment was not inserted properly.

See Load documents on page 2-1.

Low
Temperature

The print heads are too cold.

Allow the machine to warm up.

Machine Error

XX

The machine has a mechanical problem.

Call Brother Customer Service.

Near Empty

One or more of the ink cartridges are running
out of ink. If a sending machine has a colour
fax, the machine’s ‘handshake’ will request
that the fax be sent as black and white. If the
sending machine has the ability to convert it,
the colour fax will be received into memory as
a black and white fax.

Order a new ink cartridge.

No
Response/Busy

The number you dialled does not answer or is
busy.

Verify the number and try again.

Not
Registered

You tried to access a One-Touch or
Speed-Dial number that is not programmed.

Set up the One-Touch or Speed-Dial
number. (See Storing One-Touch
Dial numbers
on page 7-1 and
Storing Speed-Dial numbers on
page 7-2
.)

ERROR MESSAGES

ERROR
MESSAGE

CAUSE

ACTION