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Setting your online status, Changing your status, Setting up online status indicators – CounterPath Bria 3.3 for Mac User Guide - Retail Deployments User Manual

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Bria 3 for Mac User Guide – Retail Deployments

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Setting your Online Status

Changing your Status

Click the down arrow beside the online status indicator on Bria, and select the desired value. See the table
below.

Setting up Online Status Indicators

Indicator

Meaning for your Status

Meaning for Others’ Status

Available

Either:

• You have set your status to this value.

• Bria has determined that you are logged on but not on the

phone or idle.

When you have this status, Bria will automatically detect when
you are idle or on the phone, and change the status to match.

You can contact this person.

Busy

You have set your status to this value. Bria will never
automatically switch you out of this status; you must switch
yourself.

You can contact this person.

Away

You have set your status to this value. Bria will never
automatically switch you out of this status; you must switch
yourself.

You can contact this person.

On the phone

Either:

• You have set your status to this value. In this case, Bria will

never automatically switch you out of this status; you must
switch yourself.

• You started a phone call when your status was “Available”.

When your call finishes, your status reverts to “Available”.

You can contact this person.

Idle

You have not moved or clicked the mouse or pressed a
keyboard key for the Idle period. To set the Idle period see
page 61.

As soon as you click the mouse or keyboard, your status
changes to “Available”.

You can contact this person.

Offline

You have set your status to this value. The other person sees
you as offline, even though you are not actually offline. The
other person cannot tell the difference between this status and
you really being offline.

The contact is either not logged on or does
not want to share online status.

No icon

Not applicable

You are not watching the other person’s
online status.