CounterPath Bria 3.3 for Mac User Guide - Retail Deployments - Manual (Page 3)

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Contents
Introduction................................................................................................................................ 1
Installation and Setup................................................................................................................. 3
Getting Ready ...................................................................................................................... 3
Configuring Bria .................................................................................................................. 4
Troubleshooting ................................................................................................................... 7
Checking for Bria Updates .................................................................................................. 7
Making Phone Calls................................................................................................................... 9
The Onscreen Softphone...................................................................................................... 9
Placing a Call ....................................................................................................................... 11
Handling Incoming Calls ..................................................................................................... 15
Handling an Established Call............................................................................................... 16
Transfering a Call ................................................................................................................ 17
Handling Video Calls.......................................................................................................... 19
Conference Calls.................................................................................................................. 21
Voicemail............................................................................................................................. 24
Forwarding Calls.................................................................................................................. 24
Other Bria Features .................................................................................................................... 25
Instant Messaging ................................................................................................................ 25
Sending a Broadcast IM....................................................................................................... 26
Group Chat (Conference IM)............................................................................................... 27
Chat Rooms.......................................................................................................................... 29
Viewing the Message Archive ............................................................................................. 29
Sending and Receiving Files................................................................................................ 30
The Contacts Tab ....................................................................................................................... 31
Populating the Contact List.................................................................................................. 32
Managing Contacts and Groups........................................................................................... 34
Using Contacts ..................................................................................................................... 38
Sharing Online Status .......................................................................................................... 39
Privacy ................................................................................................................................. 43
Using Other Resources .............................................................................................................. 45
The History Tab ................................................................................................................... 45
The Favorites Tab ................................................................................................................ 46
Configuring Bria ........................................................................................................................ 47
Configuring Accounts: the Accounts Tab ........................................................................... 47
General Preferences ............................................................................................................. 61
A Troubleshooting ..................................................................................................................... 73
B Dial Plan................................................................................................................................. 78
C Contact List Headings ............................................................................................................ 84
D Glossary ................................................................................................................................. 85