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Troubleshooting – AirLive WN-200USB User Manual

Page 37

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4. Troubleshooting




AirLive WN-200USB User’s Manual

34







This section is intended to help you solve the most common problems on the WN-200USB.


Question

:

I can’t find any wireless access point / wireless device in ‘Site Survey’
function.

Answer:

z

Click

Rescan” for few more times and see if you can find any AP or

wireless device.

z

Please move closer to any known AP.

z

Ad hoc” function must be enabled for the wireless device you want

to establish a direct wireless link.

z

Please adjust the position of WN-200USB (you may have to move

your computer if you’re using a notebook) and click “Rescan” button
for few more times. If you can find the AP or wireless device you want
to connect by doing this, try to move closer to the place where the AP
or wireless device is located.


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Question

:

Nothing happens when I click “Launch Config Utility”

Answer:

z

Please make sure that WN-200USB is inserted into your computer’s

USB port properly. If the AirLive configuration utility’s icon is black,
WN-200USB is not detected by your computer.

z

Reboot the computer and try again.

z

Remove the WN-200USB and insert it into another USB port.

z

Uninstall the driver and re-install again.

z

Contact your local distributor for help.


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4.

Troubleshooting