Google Search Appliance OneBox for Enterprise Developers Guide - Manual (Page 5)

Google Search Appliance: Google OneBox for Enterprise Developer’s Guide 5
Google.com uses the OneBox extensively to provide users with access to information in different
content repositories, such as Google News, Google Images, and Google Book Search. On Google.com,
the use of OneBox also provides real-time data such as weather, flight tracking, package tracking, and
movie times. Google.com provides a single text entry box instead of a complex interface for specifying
information types.
The name “OneBox” refers to the search box that provides access to information from many sources.
OneBox can also refer to the formatted output that appears in response to specific query keywords.
The following figure shows the OneBox that displays on Google.com. Here, a user searches for
american 102:
In this example, the search interprets a user’s entry for an airline name and a number as a request for
flight information. The OneBox results appear above other search results and are visually distinguished
from the other results.
Google OneBox for Enterprise brings the power and simplicity of search to provide fast access to
information in an enterprise network. Using Google OneBox for Enterprise, you can create Onebox
modules that provide users with real-time business data from enterprise resource planning (ERP)
systems, customer relationship management (CRM) applications, or business intelligence analysis.
For example, you can create OneBox modules for the following types of company information:
• Employee telephone numbers
• Organizational chart
• Customer contacts
• Product part numbers
• Inventory information
• Vendor information
• Sales figures per region
You can create OneBox modules for the following types of educational information:
• Course descriptions
• Faculty contact information
• Department addresses
• Major requirements
A search appliance can resolve OneBox queries using an internal or external provider. You specify
provider information in an XML file that the search appliance interprets to determine how to resolve the
OneBox query. The search appliance returns internal OneBox queries directly to the user interface. A
search appliance can also resolve queries externally, through calls to external systems.