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7 troubleshooting, 1 general errors, Troubleshooting 7.1 – Eppendorf Centrifuge 5427 R User Manual

Page 41: General errors, 7troubleshooting

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Troubleshooting

Centrifuge 5427 R

English (EN)

41

7

Troubleshooting

If you cannot remedy an error with the recommended measures, please contact your local Eppendorf
partner. The contact address can be found online at: www.eppendorf.com.

7.1

General errors

Symptom/message Cause

Remedy

No display.

No mains power connection.

Check the mains power connection.

No display.

Power failure.

Check the mains fuse of the
laboratory.

Lid of the device
cannot be opened.

Rotor is still running.

Wait for rotor to stop.

Lid of the device
cannot be opened.

Power failure.

1. Check the mains fuse of the

laboratory.

Device cannot be
started.

Lid of the device is not closed.

Close the lid of the device.

Device shakes
when it starts up.

Rotor is asymmetrically loaded.

1. Stop the device and load

symmetrically.

2. Reboot device.

Centrifuge brakes
during a short run
centrifugation,
although the short
key is pressed.

The short key was released briefly more
than twice (protective function for the
drive).

Press the short key continuously
during a short run centrifugation.

Temperature
display flashes.

Temperature deviation from the set
value: ±3 °C.

Check the settings.

Wait until the target temperature has
been reached.

Check unhindered air circulation
through the air slots.

Thaw ice or switch off device and
allow it to cool down.