Apple Xsan 1.0 - Manual (Page 75)

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Solving SAN Problems
This chapter lists solutions to common problems you
might encounter while working with a SAN.
Look here for solutions to common problems you might encounter while setting up,
managing, or using an Xsan SAN.
You Can’t Install the Xsan Software
If the installer says you can’t install the Xsan software on a particular computer, make
sure:
• The computer has Mac OS X v10.3 version 10.3.5 or Mac OS X Server v10.3 version
10.3.5 installed.
Some Computers Aren’t Listed During Setup
If a computer you want to add to the SAN as a controller or client is not listed in Xsan
Admin, make sure:
• You have installed the Xsan software on the computer.
• The computer is powered on.
• The computer is not sleeping and is not set to sleep (in the Energy Saver pane of
System Preferences).
• The computer is in the same TCP/IP subnet as the other SAN components.
You Can’t Connect to a SAN Computer From Xsan Admin
• If there is a firewall between the admin computer and the SAN computer, make sure
TCP port 311 is open.
Xserve RAID Systems Aren’t Accessible Over Fibre Channel
• If you are using a Vixel 355 Fibre Channel switch, connect the Xserve RAID systems to
an FL (arbitrated loop) port on the switch.
• Try restarting the computer that doesn’t see the LUNs.
• Check the configuration of the Fibre Channel switch to be sure the SAN components
are in the same Fibre Channel zone.
You Can’t Mount a Volume on a Client
• Try restarting the client computer, then try again.
LL0192.book Page 75 Thursday, July 29, 2004 5:20 PM