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9 troubleshooting, Tv channel issues, General tv issues – Philips 32PFL7694H-12 User Manual

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54

You forgot the code to unlock the child lock
feature

Enter ‘8888’.


The TV menu is in the wrong language.

Change the TV menu to your preferred

language (see ‘Change language settings’
on page 13 ).

When turning the TV on/off/to standby, you
hear a creaking sound from the TV chassis:

No action is required. The creaking sound

is normal expansion and contraction of
the TV as it cools down and warms up.
This does not impact performance.

When the TV is in standby mode, a startup
splash screen is displayed, then returns to
standby mode.

This is normal behavior. The startup

screen is displayed when the TV is
disconnected from the mains and
reconnected.

TV channel issues

Previously installed channels do not appear in
the channel list:

Check that the correct channel list is

selected.

No digital channels were found during the
installation:

Check that the TV supports DVB-T, DVB-

T Lite or DVB-C in your country. See the
listed countries on the back of the TV.

9 Troubleshooting

This section describes commonly encountered
issues and accompanying solutions.

General TV issues

The TV does not switch on:

Disconnect the power cable from the

power outlet. Wait for one minute then
reconnect it.
Check that the power cable is securely

connected.

The TV does not respond to remote control
or side controls when switched on
When the TV is switched on, the front LED
indicator fl ashes for about 20 to 25 seconds.
This is normal behaviour. During this time, the
TV will not respond to the remote control
or side controls. When a picture appears on-
screen, the TV responds only to the following
remote control buttons for the fi rst few
seconds:

+/- ( VOLUME +/-), P +/- ( Program +/-),

(MUTE) and (Standby-On). All buttons can
be used when the front LED indicator stops
fl ashing.
The remote control is not working properly:

Check that the remote control batteries

are correctly inserted according to the
+/- orientation.
Replace the remote control batteries if

they are fl at or weak.
Clean the remote control and TV sensor

lens.

The standby light on the TV blinks red:

Disconnect the power cable from the

power outlet. Wait until the TV cools
down before reconnecting the power
cable. If the blinking reoccurs, contact
Philips Consumer Care.

EN