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Troubleshooting and routine maintenance 11 - 4 – Brother MFC-5440CN User Manual

Page 132

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TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 4

Unable to
Change

Unable to
Clean

Unable to
Init.

Unable to
Print

Unable to
Scan

The MFC has a mechanical
problem.
OR
A foreign obstacle, such as a clip
or ripped paper, is in the MFC.

Open the scanner cover and remove any
foreign obstacles from inside the MFC. If the
error message continues, please follow the
steps below before disconnecting the MFC so
you will not lose any important messages.
Then, disconnect the MFC from the power
source for several minutes (which will erase all
faxes), and then reconnect it.
Check whether the MFC has faxes in the
memory
1. Press Menu/Set, 9, 0, 1.
2. If the MFC has no faxes, disconnect the MFC

from the power source for several minutes
and then reconnect it.
OR
If faxes are present, you can transfer them to
another fax machine. Go to Step 3.
OR
You can forward the faxes to your PC. Please
see Transfer faxes to your PC.

Transfer faxes to another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode.
3. Enter the fax number to which faxes will be

forwarded.

4. Press Black Start.
5. After the faxes are transferred, disconnect

the MFC from the power source for several
minutes and then reconnect it.

You can transfer the Fax Journal report to

another fax machine by pressing Menu/Set,
9, 0, 2 in Step 1.

Transfer faxes to your PC
You can move the faxes from your MFC’s
memory to your PC.
1. Press Menu/Set, 2, 5, 1.
2. Using

or

, select PC Fax Receive, and

then press Menu/Set.
The LCD will ask if you want to transfer a fax
to your PC.

3. To transfer all faxes to your PC, press 1.

OR
To keep all faxes in the MFC’s memory,
press 2.

4. After the faxes are transferred, disconnect

the MFC from the power source for several
minutes and then reconnect it.
(For details see Using Brother PC-FAX
software
on page 5-1 in Software User’s
Guide on the CD-ROM.)

ERROR MESSAGES

ERROR
MESSAGE

CAUSE

ACTION

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