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Network difficulties – Brother MFC-8510DN User Manual

Page 115

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Troubleshooting

107

B

Network difficulties

Difficulties

Suggestions

Cannot print over a wired Network. If you are having Network problems.

See Network User's Guide.

Make sure your machine is powered onand is online and in Ready mode. Print the
Network Configuration Report to verify your Network settings.

See Advanced User's Guide: Reports.

Reconnect the LAN cable to the hub to verify that the cable and network
connections are good. If possible, try connecting the machine to a different port on
your hub using a different cable. You can check the current wired network status
from the Network control panel menu.

The network scanning feature
does not work.

(Windows

®

and Macintosh)

The network scanning feature may not work due to the firewall settings. Change
or disable the firewall settings. It is necessary to set the third-party
Security/Firewall Software to allow Network scanning. To add port 54925 for
Network scanning, enter the information below:

In Name: Enter any description, for example Brother NetScan.

In Port number: Enter 54925.

In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.

For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/.

(Macintosh)

Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.

The network PC-Fax Receive
feature does not work.

(Windows

®

only)

It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:

In Name: Enter any description, for example Brother PC-FAX Rx.

In Port number: Enter 54926.

In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.

For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/.

The Brother software cannot be
installed.

(Windows

®

)

If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.

(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.