Troubleshooting – Belkin F5D9630-4 User Manual

Page 74

Troubleshooting

and the “Internet” LED is blinking, the problem may be that your
modem and Router are not connected properly.

. Make sure the network cable between the modem and the

Router is connected. The cable should be connected at one
end to the Router’s “DSL Line” port, and at the other end to the
network port on your modem.

. Unplug the cable or DSL modem from its power source for three

minutes. After three minutes, plug the modem back into its
power source. This may force the modem to properly recognize
the Router.

. Unplug the power to your Router, wait 10 seconds, and then

reconnect the power. This will cause the Router to reattempt
communication with the modem. If the “ADSL” LED on the
Router is not lit after completing these steps, please contact
Belkin Technical Support.

. Try shutting down and restarting your computer.

Problem:

•

The Setup Assistant completed installation, but my web browser
doesn’t work.

•

I am unable to connect to the Internet. The “ADSL” LED on my
Router is on, and the “Internet” LED is blinking.

Solution:
1

. If you cannot connect to the Internet, the “ADSL” LED is on,

and the “Internet” LED is blinking, the problem may be that your
connection type may not match the ISP’s connection.

. If you have a “static IP address” connection, your ISP must

assign you the IP address, subnet mask, and gateway address.
Please refer to the section entitled “Alternate Setup Method” for
details on changing this setting.

. If you have a “PPPoE” connection, your ISP will assign you a

user name and password and sometimes a service name. Make
sure the Router’s connection type is configured to PPPoE and
the settings are entered properly. Please refer to the section
entitled “Alternate Setup Method” for details on changing this
setting.

. You may need to configure your Router to meet the specific

requirements of your ISP. To search our knowledge base for
ISP-specific issues, go to: http://web.belkin.com/support and