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Troubleshooting – Brother HL-1850 User Manual

Page 60

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56

Problem

Remedy

1. The display stays blank after you have

turned on the machine.

• Check that the AC adaptor is connected

correctly.

• If you are using alkaline batteries, check

that they are correctly inserted.

• If the batteries are low, replace them with

new ones.

2. The machine does not print or the

printed characters are blurred.

• Check that the tape cassette has been

inserted properly.

• If the tape cassette is empty, replace it

with a new one.

• Make sure that the tape compartment

cover has been fully closed.

3. The text files that you stored in the mem-

ory are no longer there.

• If the batteries are low, replace them with

new ones.

4. The printed characters are not formed

properly.

• If you are using alkaline batteries, they

may be low. Try using the AC adaptor or
replace the batteries with new ones.

5. A blank horizontal line appears through

the printed label.

• Clean the print head as explained on

page 10.

6. Striped tape appears.

• You have reached the end of the tape.

Replace the tape cassette with a new
one.

7. The machine has “locked up” (i.e., noth-

ing happens when a key is pressed).

• Turn off the machine, and then while

holding down

c and R, turn the

machine back on.

The text and formats in the display and

all text files stored in the memory are

erased.

TROUBLESHOOTING