Nokia E62 - Manual (Page 16)

Troubles
hoot
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• No profile exists. Create a profile.
• Automatic sync requires you to store
username and password. Edit your profile’s
Credentials screen to include your username
and password.
• Unsupported device. This device is not
supported by the version of Mail for Exchange
currently on your mobile phone.
• Disk full. Unable to process sync request.
Contact your Microsoft Exchange server
administrator
Resynchronizing content
A full resynchronization removes the content
you have synchronized to the phone and
replaces that content with the current content
in your account on the Microsoft Exchange
server. Resynchronization is recommended only
when you need to reset large amounts of data
on your phone. To perform a full
resynchronization, select Options > Full Resync.
When you’ve selected calendar or contacts for
synchronization in the profile, and you perform a
full resynchronization, the initial
synchronization settings for these items are set
to Delete items on phone.
When you’ve selected email for synchronization
in the profile, resynchronization resets the
messages to how they originally came from the
server. In other words, expanded messages are
truncated and attachments you have
downloaded from emails, but have not yet saved,
are removed from the mobile phone.
Where is the administrative file?
When diagnosing a problem with your account,
the Microsoft Exchange system administrator
might ask to see the Mail for Exchange
administrative file (admin_logN.txt), which
contains information about the status of the Mail
for Exchange running on your mobile phone.
You can access the administrative file
(admin_logN.txt) with the File Manager
application. It exists in the Mail For Exchange
directory and you can view the file with Notepad.