Nokia E62 - Manual (Page 15)

Troubles
hoot
ing
13
Troubleshooting
While using Mail for Exchange, you might see
some of these messages:
•
Invalid user name or password. Correct the
username and/or password field in the
Credentials screen of your profile.
• Unsupported software in Exchange in server.
Contact your Microsoft Exchange server
administrator to upgrade the version of Mail for
Exchange on the Exchange server.
• Error in communication. Try again later.
• Unable to open database. Try again later.
• Unable to synchronize with server. Try again
later.
• Mail for Exchange client is busy. Try again
later.
• Error in Exchange server. Try again later.
• Exchange server is not responding. Try again
later.
• System error. Try again later.
• Invalid host address. Correct the Exchange
server information in the Connections screen of
your profile.
• Operation not possible in off-line mode. Try
again after you have turned your phone online.
• Server requires secure connection. Change
the Secure Connection setting on the
Connections screen of your profile to Yes.
• Server does not support secure connection.
Change the Secure Connection setting on the
Connections screen of your profile to No.
• Exchange server user account is full. Free
space in your account on the server (typically
by deleting email messages) to be able to
synchronize.
• Synchronization cancelled by user. Conduct a
complete synchronization.
• Mandatory server policy failed, access
refused. Contact your Microsoft Exchange
server administrator.
• Account disabled, access refused. Contact
your Microsoft Exchange server administrator.
• Unable to implement mandatory server
policy, access refused. Contact your Microsoft
Exchange server administrator.
• Account disabled by server administrator,
access refused. Contact your Microsoft
Exchange server administrator.