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Troubleshooting, Troubl es hooti ng – Nokia N82 User Manual

Page 153

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Troubleshooting

Q: What is my password for the lock, PIN, or

PUK codes?

A: The default lock code is 12345. If you forget or

lose the lock code, contact a Nokia Care point or your

service provider. If you forget or lose a PIN or PUK

code, or if you have not received such a code,

contact your network service provider. For

information about passwords, contact your access

point provider, for example, a commercial internet

service provider (ISP) or network service provider.

Q: How do I close an application that is not

responding?

A: Press and hold . To close an application, scroll

to it, and press C . Pressing C does not close Music

player. To close Music player, select it from the list,

and

Options

>

Exit

.

Q: Why do images look smudgy?

A: Ensure that the camera lens protection windows

are clean.

Q: Why do missing, discoloured, or bright

dots appear on the screen every time I turn

on my device?

A: This is a characteristic of this type of display.

Some displays may contain pixels or dots that

remain on or off. This is normal, not a fault.

Q: Why can't my device establish a GPS

connection?

A: Find more information about GPS, GPS receiver,

satellite signals, and location information in this

user guide.

See "Positioning (GPS)", p. 52.

Q: Why can’t I find my friend’s device while

using Bluetooth connectivity?

A: Check that both devices are compatible, have

activated Bluetooth connectivity, and are not in

hidden mode. Check also that the distance between

the two devices is not over 10 metres (33 feet) and

that there are no walls or other obstructions

between the devices.

Q: Why can’t I end a Bluetooth connection?

A: If another device is connected to your device, you

can either end the connection using the other

device or by deactivating Bluetooth connectivity.

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