Toshiba Slim Port Replicator III - Manual (Page 21)

User’s Manual EN-21
Slim Port Replicator III
USB issues
Network issues
This section refers to the TOSHIBA Hardware Setup diagnostic utility. To
learn how to access the TOSHIBA Hardware Setup utility, please refer to
your computer user’s guide.
NOTE
Problem Solution(s)
USB device does not
work
Check that the cable connection between the
USB ports on the Slim Port Replicator III and the
USB device is secure.
Make sure the USB device drivers are properly
installed. Refer to your operating system
documentation and the documentation that came
with your USB device for more information.
USB keyboard or
mouse does not work
Check that the USB Legacy Emulation item in the
TOSHIBA Hardware Setup diagnostic utility is set
to Enabled. Refer to your computer
documentation for information on accessing the
TOSHIBA Hardware Setup utility.
If you have connected the device to the port
replicator via any connection other than a first-
tier hub, the computer operating system must be
running before the device will work. Check to see
that the operating system is running.
If the problem persists, contact Toshiba support.
Problem Solution(s)
Cannot access the local
area network (LAN)
Check that your computer is properly configured
to communicate with the network before
connecting the LAN cable to the port replicator. If
necessary, contact your system administrator for
assistance.
Check that the network cable is properly
connected to the port replicator. For more
information, see Connecting to a network .
If the problem is related to the port replicator
hardware, contact Toshiba support.