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Chapter 3 - troubleshooting, Power issues, Chapter 3 – Toshiba Slim Port Replicator III User Manual

Page 19: Troubleshooting

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User’s Manual

EN-19

Slim Port Replicator III

Chapter 3

Troubleshooting

This chapter provides tips to correct problems, should any occur. It also

describes how to contact TOSHIBA should you encounter problems that

you cannot resolve.
Before you call Toshiba, please refer to the general troubleshooting advice

in this manual and in your computer’s user manual. You may also want to

consult with your system administrator or company technical support staff.

This chapter provides troubleshooting guidance for the following issues:

Power issues

If your computer is connected to the AC adaptor and you cannot turn on the

computer, check your computer’s DC IN 15V indicator.

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Power issues

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External display issues

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USB issues

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Network issues

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Hardware issues

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Audio issues

Problem

Solution(s)

Docked computer will

not turn on (Your

computer’s AC power

light does not turn on)

Check the connections. Make sure the power

cord is firmly connected to the port replicator and

a live electrical power outlet.
Check the condition of the power cord and plug

prongs. If the cord is frayed or damaged or the

plug prongs are bent, replace the cord. If the plug

prongs are soiled, wipe them with a clean cloth.
Disconnect and reconnect the AC adaptor and

try again to turn on the computer.