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Cd-rom drive – Toshiba Satellite Pro A120 (PSAC1) User Manual

Page 152

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User’s Manual

9-9

Troubleshooting

CD-ROM drive

Problem

Procedure

You cannot access a

CD in the drive

Make sure the drive’s disc tray is securely

closed. Press gently until it clicks into place.

Open the disc tray and make sure the CD is

properly seated. It should lie flat with the label

facing up.

A foreign object in the disc tray could block laser

light from reading the CD/DVD. Make sure there

is no obstruction. Remove any foreign object.

Check whether the CD is dirty. If it is, wipe it with

a clean cloth dipped in water or a neutral cleaner.

Refer to the

Media care

section in Chapter 4 for

details on cleaning.

Some CDs run

correctly, but others do

not

The software or hardware configuration may be

causing a problem. Make sure the hardware

configuration matches your software’s needs.

Check the CD’s documentation.

Check the type of CD you are using. The drive

supports:
CD-ROM:

CD-DA, CD-Text, Photo CD™

(single/multi-session),

CD-ROM Mode 1, Mode 2,

CD-ROM XA Mode 2 (Form1,

Form2), Enhanced CD

(CD-EXTRA), Addressing

Method 2

Recordable CD: CD-R, CD-RW