beautypg.com

Fingerprint sensor (provided with some models) – Toshiba Satellite U200 User Manual

Page 181

background image

User’s Manual

9-15

Troubleshooting

Fingerprint Sensor (provided with some models)

The mouse pointer

moves too fast or too

slow

Try changing the speed setting in the mouse

control utility.
1. Click start, click Control Panel, click

Printers and Other Hardware and select

Mouse icon.

2. Click the Pointer Options tab.
3. Set the speed as required and click OK.

The mouse pointer

moves erratically

The mouse might be dirty. Refer to your mouse

documentation for instructions on cleaning.
If problems persist, contact your dealer.

Problem

Procedure

Problem

Procedure

Reading of the

fingerprint was not

successful.

Please try again using the correct posture. Align

your fingertip with the sensor as shown in the

drawing and Swipe. Refer to

Using the

Fingerprint Sensor (provided with some models)

in Chapter 4,

Operating Basics

.

Try the recognition process again using another

enrolled finger.

The fingerprint cannot

be read due to injuries

to the finger.

Try the recognition process again using another

enrolled finger.
If fingerprints from all the enrolled fingers cannot

be read, please logon by using the keyboard to

input the password for the time being.
If problems persist, contact your dealer.