Konica Minolta bizhub 25e - Manual (Page 103)

4-4 Troubleshooting
Troubleshooting
Read this section if trouble occurs with the machine. Contact your local technical
representative if the following steps do not solve the problem.
Cannot connect to the network
If problems occur when performing operations using a computer, such as using Message
Board, or using the Scan to Folder functions, check the following table first.
Status Things to check Countermeasure
Cannot connect to
the network Is the power cable firmly
inserted? Check whether it is firmly inserted into the
power socket and power plug.
Are the network settings
correct? Specify the correct network settings in the
machine. For details, see
“Specifying the
network settings” (page 2-16) .
Is the LAN cable firmly
inserted? Check whether the LAN cable is firmly
inserted into the machine and any network
devices (LAN hubs, routers, etc.)
Is the LAN cable or LAN
card damaged? Check the LAN cable or LAN card. If one of
them is damaged, replace it.
Is the power of any network
accessories (LAN hubs,
routers, etc.) turned ON? Turn ON the power of any network devices
(LAN hubs, routers, etc.).
Are any network devices
(LAN hubs, routers, etc.)
damaged? Connect the device to another port, and check
whether it operates properly.
If it does not operate, replace the device.
Are the settings of the
network device correct? Refer to the instruction manual of the device
to specify the correct network settings in the
machine.
If you replace a device, specify the network
settings again.