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Solving other problems 278 – Konica Minolta bizhub C20X User Manual

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Solving Other Problems

278

Booklet Left
and Right
Binding out-
put is incor-
rect.

Both the printer driver
and the application
have been set for col-
lation.

For Booklet Left Binding and Booklet
Right Binding, choose Collate only in
the printer driver’s Basic Tab. Do not
set collation in the application.

You hear
unusual
noises.

The machine is not
level.

Place the machine on a flat, hard, level
surface.

The tray is not
installed correctly.

Remove the tray that you are printing
from and reinsert it completely into the
machine.

There is a foreign
object stuck inside
the machine.

Turn off the machine and remove the
object. If you cannot remove it, contact
Technical Support.

When copy-
ing or scan-
ning with the
ADF, a band
appears at
the end of
the image or
paper (5 to 6
mm).

A malfunction may
have occurred while
paper was being
transferred with the
ADF.

If a band appears in the copy after
copying, select a copy density setting
that is one level darker.

If a band appears in the image after
scanning, scan using the original
glass.

Cannot copy
with the ADF.

Envelope DL, Enve-
lope Monarch, or
Envelope C6 is set to
the ADF.

Place the document on the original
glass. With the Envelope DL size,
some areas may not be copied.

While scan-
ning with the
ADF at 600
dpi, the
image has
become
lighter and
the back-
ground has
become
darker.

Immediately after the
machine is turned on,
the lamp intensity
increases. There-
fore, the image may
become lighter and
the background may
become darker.

If the image becomes lighter or darker,
scan using the original glass. In addi-
tion, perform the scan operation after
turning the machine on and lighting the
lamp for an hour and a half or more.

Scanned
images are
noisy.

Resolution is set to
150 x 150 dpi while
the scan mode is set
to MIX or TEXT.

Set the scan mode to PHOTO.

Symptom

Cause

Solution

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