Konica Minolta bizhub C20X - Manual (Page 286)

Solving Problems with Media Misfeeds 272
Media is mis-
feeding. Envelopes are facing
the wrong way in Tray
1. Load the envelopes in Tray 1 with the
flaps facing up.
If the flaps are on the long edge, load
the envelopes with the flap edge
toward the machine and the flap side
facing up.
Transparencies have
collected static elec-
tricity in the tray. Remove the transparencies and load
them in Tray 1 one sheet at a time. Do
not fan transparencies before loading
them.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used. Use KONICA MINOLTA-approved
media.
See “Specifications” on page 106.
Also, refer to
http://printer.konicaminolta.com
for a complete list of currently
approved media.
The media feed roller
is dirty. Clean the media feed roller.
For more details, refer to “Media Roll-
ers” on page 235.
Symptom Cause Solution