Avanti 3025 - Manual (Page 79)

Avanti 3025 telephone set 73
ADVANCED IMAGEN
SUBSCRIBER FEATURES
This section contains a description of a number of more
advanced mailbox features. If you prefer, each of these
features can also be programmed for you by your system
administrator, on the dedicated IMAGEN Personal Com-
puter.
AUTOMATIC COPYING OF UNHEARD MESSAGES
If a number of employees in your organization handle the
same type of calls, IMAGEN can see to it that they receive
each other's messages as well. In this way, an important
message left for an absent employee that may otherwise
go unattended, can be automatically passed on to another
colleague for handling. This IMAGEN feature is called
Automatic Copying of Unheard Messages
For instance, if you deal with urgent matters, you may want
messages that have been in your mailbox for more than 15
minutes automatically copied into one of your colleagues'
mailbox. On the other hand, someone who deals with less
urgent matters may prefer not to have their messages cop-
ied unless they have been in their mailbox for over a day.
Once you have programmed this feature, IMAGEN checks
your mailbox at regular intervals. If you have not listened to
a new message within the amount of time you specified,
that message is copied into the designated automatic-copy
mailbox. All subsequent new messages are copied into the
automatic-copy mailbox, until you enter your own mailbox
and listen to your messages.
UserGuide.book Page 73 Thursday, August 5, 1999 3:40 PM