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Hard disk drive problems, A startup problem, Hard – Lenovo ThinkPad T43p User Manual

Page 50: Disk, Drive, Problems, Startup, Problem

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Problem:

The

computer

does

not

operate

with

a

fully

charged

battery.

Solution:

The

surge

protector

in

the

battery

might

be

active.

Turn

off

the

computer

for

one

minute

to

reset

the

protector;

then

turn

on

the

computer

again.

Problem

The

battery

does

not

charge.

Solution

You

cannot

charge

the

battery

when

it

is

too

hot.

If

the

battery

feels

hot,

remove

it

from

the

computer

and

allow

it

to

cool

to

room

temperature.

After

it

cools,

reinstall

it

and

recharge

the

battery.

If

it

still

cannot

be

charged,

have

it

serviced.

Hard

disk

drive

problems

Problem:

The

hard

disk

drive

makes

a

rattling

noise

intermittently.

Solution:

The

rattling

noise

might

be

heard

when:

v

The

hard

disk

drive

starts

accessing

the

data

or

when

it

stops.

v

You

are

carrying

the

hard

disk

drive.

v

You

are

carrying

your

computer.

This

is

a

normal

characteristic

of

a

hard

disk

drive

and

is

not

a

defect.

Problem:

The

hard

disk

drive

does

not

work.

Solution:

In

the

startup

menu

in

the

BIOS

Setup

Utility,

make

sure

that

the

hard

disk

drive

is

included

in

the

“Boot

priority

order”

list.

If

it

is

included

in

the

“Excluded

from

boot

order”

list,

it

is

disabled.

Select

the

entry

for

it

in

the

list

and

press

the

x

key.

This

moves

the

entry

to

the

“Boot

priority

order”

list.

If

you

are

using

the

ThinkPad

T41/T41p

Series

computer,

in

the

startup

menu

in

the

BIOS

Setup

Utility,

make

sure

that

there

is

no

exclamation

point

!

to

the

left

of

the

hard

disk

drive

or

its

child

node.

If

there

is

such

a

mark,

the

hard

disk

drive

is

disabled.

To

enable

the

drive,

press

the

Insert

key

and

clear

the

mark.

A

startup

problem

Problem:

The

Microsoft

®

Windows

operating

system

will

not

start.

Solution:

Use

the

Rescue

and

Recovery

workspace

to

help

solve

or

identify

your

Solving

computer

problems

28

ThinkPad

®

T40

Series

Service

and

Troubleshooting

Guide

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