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Transfer/communication problems – Kodak G610 User Manual

Page 43

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Troubleshooting

www.kodak.com/go/support

37

Transfer/communication problems

If...

Try one or more of the following

Nothing happens
when you try to
transfer pictures to
the computer

Press the Transfer button,

, on the printer dock.

Check the power and USB connections from the printer dock to the
computer (

page 19

).

Reseat the camera on the printer dock (

page 7

).

Close unnecessary software applications and minimize remaining
application windows. Follow any messages on the screen that may
have been hidden by other windows.

Disconnect then reconnect the USB cable from the printer dock to the
computer (

page 19

).

Make sure your computer meets the minimum system requirements.
Upgrade your system if necessary (see Helpful links,

page 40

).

Install Kodak EasyShare software (

page 17

). If you choose Custom

installation, make sure to install the printer driver.

Uninstall, then reinstall Kodak EasyShare software (

page 17

).