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Kodak G610 User Manual

Page 40

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34

www.kodak.com/go/support

Troubleshooting

Pictures are
cropped

Change the picture size or resolution on your digital camera to 3:2. See
your camera user’s guide for details.

Adjust cropped pictures using Kodak EasyShare software on your
computer.

Select the proper paper size in print options if you are printing from an
application on your computer.

NOTE: Cropping may vary depending on the selected picture size (

page 15

).

A selected
picture does not
print.

The image file may be corrupt. Review the picture on the camera or
computer and delete, if necessary.

The image file may not be JPEG format. The printer dock can only print
JPEG files in stand-alone mode. Connect to a computer (

page 19

) and

use Kodak EasyShare software to print BMP and TIFF formats (

page 21

).

Nothing
happens when
you try to print

Check the power connections (

page 3

).

Check the USB cable (

page 19

) and camera connections (

page 7

).

Remove the paper tray. Check that paper is properly loaded, then
re-insert the tray (

page 6

).

Load paper if paper message appears on your camera or computer.

Make sure the color cartridge is properly installed (

page 4

). Install a new

cartridge if the cartridge message appears on your camera or computer.

Nothing
happens when
you try to print
(from docked
camera)

Reseat the camera on the printer dock (

page 7

).

Re-establish the connection. Remove the camera, then reseat it on the
printer dock.

Make sure there is at least one picture in the camera’s internal memory
or memory card.

If...

Try the following