Pulsafeeder Chem-Tech Series XP TIMER EN - Manual (Page 16)

REV. A PN J63143 - 16 -
7. Policies and Procedures
7.1. Manufacturers Product Warranty
PULSAFEEDER warrants equipment of its manufacture to be free of defects in
material or workmanship. Liability under this policy extends for 24-months from
the date of shipment. The manufacturer’s liability is limited to repair or
replacement of any failed equipment or part which is proven defective in material
or workmanship upon manufacturers’ examination. This warranty does not
include removal or installation costs and in no event shall the manufacturers
liabilities exceed the selling price of such equipment or part.
The manufacturer disclaims all liability for damage to its products through
improper use, installation, maintenance or attempts to operate such products
beyond their functional capacity, intentionally or otherwise, or any unauthorized
repair. Replaceable elastomeric parts, including peristaltic tubing, are covered for
12 months. The manufacturer is not responsible for consequential or other
damages, injuries or expense incurred through the use of its products.
The above warranty is in lieu of any other warranty, either expressed or implied.
The manufacturer makes no warranty of fitness or merchantability. No agent of
ours is authorized to provide any warranty other than the above.
For warranty and service matters within the European Union, contact the seller
or:
Pulsafeeder, Inc
Units 12 and 13, Edison Road
Highfield Industrial Estates
Eastbourne,, East Sussex BN23 6PT
7.2. Returns
The Customer Service Department will issue a Return Authorization (RA) number
for all returns.
The following information will be required:
1. Billing and a ship-to address.
2. Model and serial number.
3. Contact name and phone number.
4. Reason for return.
5. Purchase order (where applicable).
6. RA number on outside of the carton.
7. Type of chemical that was pumped.