APPLIED ENGINEERING RamKeeper User Manual

Page 71

When You Ship

If you don’t have the original packing material, wrap the
board in anti-static material (preferably the anti-static bag
in which the card was originally shipped, however,
aluminum foil will work fine). Pack it in a sturdy box
cushioned with wadded papers (i.e. used computer paper
or newspaper).

Warning:

If your product is damaged due to

inadequate packing, your warranty will be void.

Include the return form and invoice.

Send the package, shipping prepaid, to:

RMA#

__ ? __

Applied Engineering
Technical Support
3210 Belt Line Road, Suite 154
Dallas TX 75234

You should insure your package.

will not assume any

responsibility for inadequate packing or loss or damage
during shipping.

When We Receive

Our service department will use your completed form in
an attempt to duplicate the problem.

If it is determined that your product is defective due to a
manufacturing defect, your card will be repaired or
replaced at

’s option.

Any misuse, abuse, or non-

authorized alteration,

modification and/or repair to the Applied Engineering
product will void the warranty. This warranty will also be
void if you use the /E product for any purpose other than
its intended use.

Your product will be fully tested before it is shipped back
to you, transportation prepaid, via UPS regular delivery.

Once your product is received by Technical Support, it will
be processed and delivered to our shipping department
within 7 to 10 working days.

RamKeeper