Appendices, A: trouble shooting, Trouble shooting – APPLIED ENGINEERING RamKeeper User Manual
Page 62: Appendix

APPENDIX
A
Trouble Shooting
This section includes a few methods of working around 
problems that you may encounter.
Cards are not retaining stored files
◊
Open the computer and see if both LED lights are
on.
If the LED closest to the back edge of the card 
is not on, check the transformer wall 
connection as well as the card connection. 
Are both plugged in?
If the other LED is off, make sure that the 
wires are connected to both terminals of the 
battery, positive to positive, negative to 
negative. Make sure that the two-pin female 
connector is attached correctly--wires feeding 
toward the bottom of the card.
◊
Test cards individually using the testing methods 
provided with each card.
◊
Verify that any RAM chips added to the memory 
cards meet manufacturers specifications.
Battery not holding charge
◊
Make sure your wall transformer is not plugged 
into a switch controlled socket or a dimmer 
switch. If it is, any time you turn off the switch 
(or turn down the dimmer) the RamKeeper is 
getting its power from the battery.
◊
Using a transformer other than the one supplied 
with the RamKeeper may cause your card not to 
work properly or your battery not to recharge as it 
should.
In an area that has a lot of power outages
◊
You may need additional battery backup time. 
You can increase the battery backup time of your 
Gel/Cell by linking several Gel/Cell batteries 
together. You can purchase additional Gel/Cell 
batteries from Applied Engineering Sales.
Appendix A - Trouble Shooting 53
