The external hard disk drive is not recognized, Help guide – Sony HAP-S1 User Manual

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HDD AUDIO PLAYER

HAP-S1

The external hard disk drive is not recognized.

Format the external hard disk drive using the Format HDD function of the HDD AUDIO PLAYER. If you
cannot format it, check the following:

Check that the USB cable used to connect the external hard disk drive is connected firmly and is not
damaged. The connection may also become unstable depending on the type of USB cable being used. In
this case, try another USB cable.
Turn off the HDD AUDIO PLAYER and then remove the external hard disk drive. Connect the external hard
disk drive again and then turn on the HDD AUDIO PLAYER.
If the external hard disk drive is used with bus power, the connection may be unstable. In this case, use
the external hard disk drive with an external power supply.