Troubleshooting – Ferguson Ariva TT HD PVR User Manual
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2
. Troubleshooting
Operating disorders of the recipient can have different causes.
Check the recipient using the below listed practices.
If the problem with the help of this description can not be solved, please contact our hotline.
Mistake
Possible cause
Correction
Display off, no function
Receiver is not connect to main
voltage or not switch on
Check the power cord and the
outlet, switch on the main
power switch on the backside
of the receiver
Connection to TV set is not made
properly
Check out if the connections
are made according this
instructions manual
No picture, no sound
Receiver works,
but no channel can be receive
Realign the dish and control
the signal bar in menu
automatic searc h
Bad picture quality
„Mosaic-effect“
The dish is not align well
Realign the dish and control
the signal bar in menu
automatic searc h.
No audio, picture OK
Mute function is active in receiver or
TV set
Deactivate mute function
Remote control does not
work
Batteries are old
Wrong mode selected
Check out if the batteries are
OK
Press the button S TB
Bad picture quality
only receive some
channels
LNB voltage can be to less or the
cable looses are to high
Change the LNB volt age
to14/19 V.
Parental protection can
not deactivate
Code is wrong or forgotten
Reset the code,
check chapter 5.3.5