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Troubleshooting – Ferguson Ariva TT HD PVR User Manual

Page 78

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2

. Troubleshooting

Operating disorders of the recipient can have different causes.

Check the recipient using the below listed practices.

If the problem with the help of this description can not be solved, please contact our hotline.

Mistake

Possible cause

Correction

Display off, no function

Receiver is not connect to main

voltage or not switch on

Check the power cord and the

outlet, switch on the main

power switch on the backside

of the receiver

Connection to TV set is not made

properly

Check out if the connections

are made according this

instructions manual

No picture, no sound

Receiver works,

but no channel can be receive

Realign the dish and control

the signal bar in menu

automatic searc h

Bad picture quality

„Mosaic-effect“

The dish is not align well

Realign the dish and control

the signal bar in menu

automatic searc h.

No audio, picture OK

Mute function is active in receiver or

TV set

Deactivate mute function

Remote control does not

work

Batteries are old

Wrong mode selected

Check out if the batteries are

OK

Press the button S TB

Bad picture quality

only receive some

channels

LNB voltage can be to less or the

cable looses are to high

Change the LNB volt age

to14/19 V.

Parental protection can

not deactivate

Code is wrong or forgotten

Reset the code,

check chapter 5.3.5