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Warranty and repair policy, Warranty period, Year limited warranty – Spektrum SPMAR9200 User Manual

Page 20: Damage limits, Safety precautions, Questions, assistance, and repairs, Inspection or repairs, Warranty inspection and repairs, Non-warranty repairs

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Spektrum AR9200

20

EN

WARRANTY AND REPAIR POLICY

Warranty Period

Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the Products purchased (the “Product”) will be

free from defects in materials and workmanship for a period of 1 year from the date of purchase by the Purchaser.

1-Year Limited Warranty

Horizon reserves the right to change or modify this warranty without notice and disclaims all other

warranties, express or implied.
(a) This warranty is limited to the original Purchaser (“Purchaser”) and is not transferable. REPAIR OR

REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This

warranty covers only those Products purchased from an authorized Horizon dealer. Third party transactions are not

covered by this warranty. Proof of purchase is required for warranty claims. Further, Horizon reserves the right to

change or modify this warranty without notice and disclaims all other warranties, express or implied.
(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED, ABOUT

NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE

PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY

MEET THE REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall be that Horizon will, at its option, (i) repair or

(ii) replace, any Product determined by Horizon to be defective. In the event of a defect, these are the Purchaser’s

exclusive remedies. Horizon reserves the right to inspect any and all equipment involved in a warranty claim. Repair

or replacement decisions are at the sole discretion of Horizon. This warranty does not cover cosmetic damage or

damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or modification of or to any

part of the Product. This warranty does not cover damage due to improper installation, operation, maintenance, or

attempted repair by anyone other than Horizon. Return of any goods by Purchaser must be approved in writing by

Horizon before shipment.

Damage Limits

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS

OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT, WHETHER SUCH

CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT LIABILITY. Further, in no event shall

the liability of Horizon exceed the individual price of the Product on which liability is asserted. As Horizon has no

control over use, setup, final assembly, modification or misuse, no liability shall be assumed nor accepted for any

resulting damage or injury. By the act of use, setup or assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept the liability associated with the use of this Product, you are

advised to return this Product immediately in new and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of law principals).

Safety Precautions

This is a sophisticated hobby Product and not a toy. It must be operated with caution and common sense and

requires some basic mechanical ability. Failure to operate this Product in a safe and responsible manner could

result in injury or damage to the Product or other property. This Product is not intended for use by children without

direct adult supervision. The Product manual contains instructions for safety, operation and maintenance. It is

essential to read and follow all the instructions and warnings in the manual, prior to assembly, setup or use, in

order to operate correctly and avoid damage or injury.

Questions, Assistance, and Repairs

Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once assembly, setup

or use of the Product has been started, you must contact Horizon directly. This will enable Horizon to better answer

your questions and service you in the event that you may need any assistance. For questions or assistance, please

direct your email to [email protected], or call 877.504.0233 toll free to speak to the Product

Support department.

Inspection or Repairs

If this Product needs to be inspected or repaired, please call for a Return Merchandise Authorization (RMA). Pack

the Product securely using a shipping carton. Please note that original boxes may be included, but are not designed

to withstand the rigors of shipping without additional protection. Ship via a carrier that provides tracking and

insurance for lost or damaged parcels, as Horizon is not responsible for merchandise until it arrives and is accepted

at our facility. A Service Repair Request is available at www.horizonhobby.com on the “Support” tab. If you do not

have internet access, please include a letter with your complete name, street address, email address and phone

number where you can be reached during business days, your RMA number, a list of the included items, method of

payment for any non-warranty expenses and a brief summary of the problem. Your original sales receipt must also

be included for warranty consideration. Be sure your name, address, and RMA number are clearly written on the

outside of the shipping carton.

Warranty Inspection and Repairs

To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase date.

Provided warranty conditions have been met, your Product will be repaired or replaced free of charge. Repair or

replacement decisions are at the sole discretion of Horizon Hobby.

Non-Warranty Repairs

Should your repair not be covered by warranty the repair will be completed and payment will be required without

notification or estimate of the expense unless the expense exceeds 50% of the retail purchase cost. By submitting

the item for repair you are agreeing to payment of the repair without notification. Repair estimates are available upon

request. You must include this request with your repair. Non-warranty repair estimates will be billed a minimum

of ½ hour of labor. In addition you will be billed for return freight. Please advise us of your preferred method of

payment. Horizon accepts money orders and cashiers checks, as well as Visa, MasterCard, American Express, and

Discover cards. If you choose to pay by credit card, please include your credit card number and expiration date. Any

repair left unpaid or unclaimed after 90 days will be considered abandoned and will be disposed of accordingly.

Please note: non-warranty repair is only available on electronics and model engines.

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