Samsung SPH-M800PRBSPR - Manual (Page 117)

114 Safety and Warranty Information: Manufacturer’s Warranty
What is Not Covered?
This Limited Warranty is conditioned upon proper use of Product by Purchaser. This Limited Warranty does
not cover: (a) defects or damage resulting from accident, misuse, abuse, neglect, unusual physical,
electrical or electromechanical stress, or modification of any part of Product, including antenna, or
cosmetic damage; (b) equipment that has the serial number removed or made illegible; (c) any plastic
surfaces or other externally exposed parts that are scratched or damaged due to normal use; (d)
malfunctions resulting from the use of Product in conjunction with accessories, products, or ancillary/
peripheral equipment not furnished or approved by SAMSUNG; (e) defects or damage from improper
testing, operation, maintenance, installation, or adjustment; (f) installation, maintenance, and service of
Product, or (g) Product used or purchased outside the United States or Canada. This Limited Warranty
covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this
Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not
specified or approved by SAMSUNG for charging the battery, (ii) any of the seals on the battery are broken
or show evidence of tampering, or (iii) the battery has been used in equipment other than the SAMSUNG
phone for which it is specified.
What are SAMSUNG’s Obligations?
During the applicable warranty period, SAMSUNG will repair or replace, at SAMSUNG's sole option,
without charge to Purchaser, any defective component part of Product. To obtain service under this Limited
Warranty, Purchaser must return Product to an authorized phone service facility in an adequate container
for shipping, accompanied by Purchaser's sales receipt or comparable substitute proof of sale showing
the date of purchase, the serial number of Product and the sellers' name and address. To obtain
assistance on where to deliver the Product, call Samsung Customer Care at 1-888-987-4357. Upon
receipt, SAMSUNG will promptly repair or replace the defective Product. SAMSUNG may, at SAMSUNG's
sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product or replace
Product with a rebuilt, reconditioned or new Product. Repaired/replaced leather cases, pouches and
holsters will be warranted for a period of ninety (90) days. All other repaired/replaced Product will be
warranted for a period equal to the remainder of the original Limited Warranty on the original Product or
for 90 days, whichever is longer. All replaced parts, components, boards and equipment shall become the
property of SAMSUNG. If SAMSUNG determines that any Product is not covered by this Limited Warranty,
Purchaser must pay all parts, shipping, and labor charges for the repair or return of such Product.
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