beautypg.com

Resetting the navigation system, P.157), Resetting the navigation system (p.157) – Kenwood DNN770HD User Manual

Page 79

background image

156

157

Return to the Top page

Troubleshooting

Return to the Top page

Troubleshooting

Error Message

Cause

Solution

Disconnected
(iPod, Bluetooth
audio player)

The iPod/Bluetooth audio player
is selected as a source although
no iPod/Bluetooth audio player is
connected.

Change the source to any source other than
iPod/Bluetooth. Connect an iPod/Bluetooth
audio player, and change the source to iPod/
Bluetooth again.

No Media file

The connected USB device contains
no playable audio file. Media was
played that doesn’t have data
recorded that the unit can play.

See

Playable Media and Files (P.158)

and

try another USB device.

USB Device
Error!!

The connected USB device is rated
a current capacity higher than the
allowable limit.

Check the USB device. Some trouble may have
occurred to the connected USB device.
Change the source to any source other than
USB. Remove the USB device.

Authorization
Error

Connection to the iPod has failed.

• Remove the iPod and then reconnect it.
• The unit does not support the iPod.

See

Connectable iPod/iPhone (P.160)

.

Update your
iPod

The iPod’s software is an older
version which the unit can not
support.

The unit may not support the connected iPod
model.
Confirm that the software for the iPod is the
latest version.
See

Connectable iPod/iPhone (P.160)

.

Navigation
Error. Please
turn on power
again later.

The communication error has
occurred due to severely cold
temperature.

Turn on power again after warming your car
interior.

Network is
disconnected

Not connected to Wi-Fi.

Connect to Wi-Fi.

Account Error

Logged in using Guest or
Administrator account.

To link to the Route Collector site, log in using
Owner or User account and then use the
Storage application.

Your Dropbox
and Kenwood
accounts are
not linked.

Dropbox account information is not
registered to the logged in Owner
or User account.

Log in Route Collector site and register the
Dropbox account

Ñ

SiriusXM

Error Message

Cause

Solution

Check Tuner

A SiriusXM tuner is not connected
to this navigation system.

Check the connection to the SiriusXM tuner.

Subscription
Updated - Press
Return To
Continue

The SiriusXM subscription has been
renewed.

Touch [

6 ] to clear the error message.

Channel Not
Available

The currently selected channel is
unavailable.

Ch
Unsubscribed

The currently selected channel is
not subscribed to.

Check Antenna No antenna is connected to the

SiriusXM tuner.

Check that an antenna is connected to the
SiriusXM tuner.

No Signal

No SiriusXM radio signal is received.

Resetting the Navigation System

If the navigation system or the connected device fails to operate properly, reset the navigation

system.

1

Press the button.

The unit returns to factory settings.

HOME

6

HOME

6

TEL

NOTE

• Disconnect the USB device before pressing the button. Pressing the button with the USB device

connected can damage the data stored in the USB device. For how to disconnect the USB device, see

How to

Play Media (P.20)

.

• When the navigation system is turned on after resetting, the Initial SETUP screen appears. See

Initial setup

(P.16)

.