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Appendix d. troubleshooting – Monoprice PID 9205 Plug Play Wireless Day and Night Network IP Camera with Audio MPEG4 User Manual

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Plug & Play Wireless Day and Night NetworkCamera

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Appendix D. Troubleshooting

1. What does the flashing red LED on the front of the IP camera indicate?

A: When the IP Cam is connected to the Internet and working correctly, the red LED

light will be on constantly. If the red LED light is flashing, it is probably due to some

network connecting problem. Please check the network connection settings and

make any necessary changes.

2. When the IP Cam is connected to the network through the wireless

connection, the video quality is poor, how can I fix this problem?

A: When the IP Cam is connected using the wireless network and the video quality is

poor, it is because the available bandwidth is insufficient. This could be caused by

too great a distance between the IP Cam and the wireless AP (Access Point) or

router or by having too many wireless clients connected to the AP/router. The use

of a high-gain wireless antenna can improve distance related bandwidth issues,

while disconnected unnecessary clients can reduce the load on the wireless

AP/router. If all else fails, the use of a physical wired connection to the IP CAM

will eliminate wireless bandwidth issues.

3. Can I adjust the effective focus of the IP Cam?

A: The focus of the IP Cam is fixed to an effective distance about 12" (30 cm) to

infinity. In almost all circumstances this will result in clear video with no need to

adjust the focus.

4. What is the viewing angle of the IP Cam?

A: The viewing angle of the IP Cam is about 60 degrees.

5. To what maximum distance can the IP Cam "see"?

A: When using the IP Cam to see a long-distance object, the clarity depends on the

size of the object. Usually if your eyes can see something clearly in that distance,

the IP Cam can also see that object clearly at about the same distance.

6. What should I do if the password is forgotten and the ID/password card is

lost or otherwise missing?

A: The easiest way to solve this problem is to reset the IP Cam to the factory default.

Use a pen or toothpick to press and hold the reset button on the rear panel of the

IP Cam for more than 4 seconds and then release it. The IP Cam will restart to the

factory default settings. The default account username is "admin” and there is no

password. The default video-play password is "ipcam”. You can adjust these

values by using a browser to login to the IP Cam and perform the necessary

modifications.