Telenav for Nextel Supported Devices: v4.0 for BlackBerry 7520 - Manual (Page 29)

© TELEVIGATION 2003-5 PAGE 29 OF 32
No GPS Data
Place the handheld so that the GPS antenna on the back side above the battery has a good view of the open sky,
and then try to use TeleNav again after exiting and restarting it.
Invalid GPS Privacy Setting
If you get a message stating that TeleNav cannot access the GPS receiver data, you will need to change the
privacy setting. First, EXIT TeleNav, and then follow the directions provided above in the GPS Privacy section.
GPS Signal Weak
If GPS signal reception is weak due to shadowing within the vehicle or due to buildings, trees, overpasses, etc.,
validation will fail, producing a screen that will advise you that the GPS signal is weak and you should move to an
open area. It is suggested that you move to an area with a clear view of the sky, and then click “RETRY”. If you’re
still having problems you can still driving directions by pressing the NONGPS key while the GPS receiver is trying to
determine your current location as the origin point.
TeleNav Not Available
If you get an advisory message that TeleNav is not available, you should EXIT the TeleNav application, and then
restart it. If the problem recurs, it may be due to a temporary TeleNav server outage.
TeleNav Encountered An Error
TeleNav is having technical problems with the specific request you made. This can be due to an address that it
cannot find, or mapping data that does not allow routing from where you are to where you want to go. In this case,
try to use a nearby address.
Unable to generate a route
TeleNav could not generate a route between the two endpoints of the route. This may be a temporary error if you
are using GPS to establish the origin. In rare cases it is due to errors in the map data around the destination.
Favorites list is full
You are trying to add another Favorite to a list that already contains 26, the maximum amount allowed. Use the
TeleNav Tools to delete addresses from the Favorites list.
Waypoints list is full
You are trying to add another Waypoint to a list that already contains 26, the maximum amount allowed. Use the
TeleNav Tools to delete waypoints from the Waypoints list.
7. Exiting TeleNav
If at anytime you wish to exit TeleNav, press the trackwheel to present the options menu. Generally, there is an
option that will take you go to the main TeleNav menu. From the TeleNav menu press the ESCape button to exit.