Customer support – Telenav for T-Mobile Supported Devices: v5.76 for J2ME devices User Manual
Page 70
©2011 TELENAV, INC.
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I noticed there are stars next to some restaurants I have viewed or saved. How is popularity rated?
Popularity is calculated by the user-generated ratings, averaged by considering the scores of the ratings and the number
of users that have rated the location. A location accrues points based on how many stars it is given by TeleNav GPS
Navigator users. When a location consistently achieves above-average ratings, its popularity count increases. Negative
ratings lower the popularity count of the location.
How long are ratings kept?
Ratings and reviews expire after two years.
19. Customer Support
Send an email with your questions or comments to TeleNav GPS Navigator Customer Support, or enter a comment
through the TeleNav GPS Navigator Web site. We will promptly reply to your inquiries.
Toll Free Customer Support Line: 1-88-TeleNav-4 (1-888-353-6284)
Fax: 408-245-0238
TeleNav, Inc.
1130 Kifer Road
Sunnyvale, CA 94086
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