The telenav gps navigator website, Error conditions – Telenav for T-Mobile Supported Devices: v5.76 for J2ME devices User Manual
Page 67
16. The TeleNav GPS Navigator Website
To access the general TeleNav GPS Navigator main website, go
.
You can also log in to the TeleNav Pre-Planning website
to use features such as:
Route planning for a trip by entering the starting and destination addresses (this does not update
information on your device).
The Search directory for finding restaurants, motels, stores, gas stations, etc. You can also get addresses,
phone numbers, maps, and directions.
Add an address and save it to the My Favorites list on your device. The next time you launch the TeleNav
GPS Navigator application on your device, the new address will appear in your My Favorites and Recent
Places lists.
NOTE:
Favorites created on the website will only show up in your My Favorites list on the device after you
choose the “Sync” option on the Favorites page within TeleNav GPS Navigator.
Manage addresses in your My Favorites and Recent Places lists (both of which update information on your
device). These lists can grow to an unlimited length. You can also delete addresses you no longer need.
Manage an independent Web address book (saved to your Web address book only, not saved to your
device).
Update your personal information including your home and work addresses and your email address.
Change your PIN number.
Contact Customer Support.
If you need to migrate your TeleNav GPS Navigator account to a different phone number, please call TeleNav GPS
Navigator Customer Support at 1-888-353-6284. For security reasons, you cannot perform this change unassisted.
17. Error Conditions
Account cancelled
Your TeleNav GPS Navigator account has been cancelled. Contact TeleNav Customer Support at
1-888-353-6284.
Account not found
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav Customer Support at
1-888-353-6284.
GPS signal weak, Cannot get GPS signal, or No GPS data
Move to an area where your device has a clearer view of the sky and can still connect with your device. Please note that
some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal. Your device should
announce when you have adequate GPS signal again.
©2011 TELENAV, INC.
PAGE 67 OF 71