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Telenav for T-Mobile Supported Devices: v5.76 for J2ME devices User Manual

Page 68

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Invalid login

Your account number is your 10-digit mobile phone number beginning with area code. Your PIN is by default the last 4
digits of your phone number.

If for some reason you cannot access your PIN, contact TeleNav Customer Support at 1-888-353-6284.

Low battery

The GPS will not work if the device’s battery charge level is below about 15%. Starting with a freshly charged standard
battery, we have used TeleNav GPS Navigator for around 4 hours before it became necessary to connect the charging
cable. If you get a low battery warning, connect a charging cable as soon as possible. In some cases, you may need to
wait a while for the battery to become sufficiently charged so that the GPS receiver will work.

Please input password or Password needs 4 digits

You must provide a four digit personal identification number (PIN) to log into TeleNav GPS Navigator.

Network signal weak

If the carrier network signal is weak, move to an area where reception is better and try the function that requires network
access again.

TeleNav GPS Navigator encountered an error

TeleNav GPS Navigator is having technical problems with the specific request that you made. This can be due to an
address that it cannot find, or mapping data that does not allow routing from where you are to where you want to go. In
this case, try to use a nearby address.

TeleNav GPS Navigator not available

If you get an advisory message that TeleNav GPS Navigator is not available, exit the application and then re-launch it. If
the problem recurs, it may be due to a temporary server outage.

Unable to generate a route

TeleNav GPS Navigator could not generate a route between the two endpoints of the route. This may be a temporary
error if you have a weak GPS signal when establishing the origin, but may be due to errors in the map data in the area
around the destination.

Unable to login

Someone may be fraudulently using your account. You will need to change your PIN (see page

66

) and attempt to log in

again.

Your account has expired

You do not have a valid TeleNav GPS Navigator account. Order TeleNav GPS Navigator by calling TeleNav GPS
Navigator Customer Support at 1-800-331-0500 (or dial 611 from your handset).

©2011 TELENAV, INC.

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