Rubbermaid 9VPHEF12 - Manual (Page 2)

2 3
Warranty ........................................................................................................................................................ 3
Troubleshooting .............................................................................................................................................. 3
Safety Instructions .......................................................................................................................................... 4
Maintenance ................................................................................................................................................... 5
Electrical Grounding ........................................................................................................................................ 5
Package Contents ............................................................................................................................................6
Parts List ......................................................................................................................................................... 6
Assembled Views ............................................................................................................................................ 7
Reorder Numbers ............................................................................................................................................ 7
Assembly ........................................................................................................................................................ 8
Operation – PH Units ...................................................................................................................................... 9
Operation – MH Units ................................................................................................................................... 10
LED Diagnostic Guides .................................................................................................................................. 11
Wand/Accessory Usage ................................................................................................................................. 12
Upper Hose/Accessory Usage ........................................................................................................................ 12
Cord Storage................................................................................................................................................. 13
Paper Bag Replacement ................................................................................................................................ 13
Air Filter Replacement ....................................................................................................................................14
Exhaust Filter Replacement ........................................................................................................................... 15
Brush Roll Replacement ................................................................................................................................ 16
Removing Nozzle Hose Blockages ................................................................................................................. 17
Removing Upper Hose Blockages .................................................................................................................. 18
Removing Brush Roll Obstructions ................................................................................................................ 19
Table of Contents
Congratulations!
Welcome to the world of smarter vacuums. As the proud new owner of Rubbermaid Commercial Product’s
PH12/PH15 (power height) or MH12/MH15 (manual height) upright vacuum cleaner, you can rest assured that
you have purchased a convenient, efficient, and high-quality product. As with all of our products, your vacuum
cleaner is backed by our uncompromising commitment to customer satisfaction.
For more Rubbermaid best-in-class products, visit our website at www.rcpworksmarter.com.
ENGLISH
ESPAÑOL - pág. 20
FRANÇAIS - pg. 38
ENGLISH
Two (2) Year Parts / One (1) Year Limited Labor Warranty
To the consumer, Rubbermaid Commercial Products, LLC (RCP) warrants to the original owner that this product is free from defects
in material and workmanship for a period of two (2) years from the date of the original purchase. If within the first year of the
two year period this product becomes defective when used as directed under normal conditions, RCP will either repair or replace
the product, covering all parts and labor costs. Within the second year of the two year period, only the cost of parts is covered
in the event of a warranty claim. Product must be accompanied by a proof of purchase—a bill of sale, receipted invoice, or other
proof that the product is within the warranty period—to obtain warranty service. RCP shall bear the cost of repairing/replacing
the product and shipping it back to you. RCP makes no other warranties, express or implied, concerning the product or the
merchantability or fitness thereof for any purpose.
This warranty does not apply to product that has been damaged as a result of improper maintenance, accident or other misuse.
This warranty is void if the product is repaired or modified in any way by anyone other than an authorized service center. This
warranty also does not cover normal wear items such as the following: brush, brush rolls, switches, belts, bags, filters, power cords,
casters, wheels, and gaskets. This warranty does not cover unauthorized repairs. In no event shall RCP be liable for incidental or
consequential damages.
For product replacement information, or questions regarding replacement parts, please contact customer service directly (within USA
& Canada) at 1-866-524-5233.
Legal rights vary from state to state, so the above limitations may not apply to you if precluded by local law.
Troubleshooting
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
Customer Service (1-866-524-5233)
In the event further assistance is required, please call the customer service number above, or contact an authorized service center.
Proof of purchase will be required before service is rendered. Transportation charges to and from the repair location must be paid by
the purchaser. For quick troubleshooting, please go to www.rcpworksmarter.com.
This warranty does not apply outside of the fifty United States and Canada. This warranty excludes repairs to parts or systems
resulting from unauthorized modifications made to the vacuum cleaner.
Problem Reason Solution
Vacuum cleaner
won’t run:
1. ON/OFF switch is in “OFF” position.
2. Power cord not firmly plugged into outlet.
3. Blown fuse or tripped breaker.
4. Motor does not work.
5. Broken fan.
6. Broken switch.
1. Press switch to “ON” position.
2. Ensure that plug is securely inserted into electrical outlet.
3. Replace fuse/reset breaker.
4. Please contact customer service or authorized service center.
5. Please contact customer service or authorized service center.
6. Replace handle assembly–See page 8.
Vacuum cleaner
won’t pick up/low
suction:
1. Paper bag not installed correctly.
2. Paper bag is full.
3. Brush roll worn.
4. Nozzle hose/upper hose connections are
loose and leaking air.
5. Nozzle hose/upper hose blockage.
6. Brush roll jammed.
7. Brush roll improperly installed.
1. Confirm paper bag is installed correctly–See page 13.
2. Replace paper bag–See page 13.
3. Replace brush roll–See page 16.
4. Ensure hose connections are tight.
5. Remove blockage–See page 17.
6. Remove obstruction from brush roll–See page 19.
7. Confirm brush roll is installed correctly–See page 16.
Dust escaping from
vacuum cleaner:
1. Paper bag not installed correctly.
2. Nozzle hose/upper hose connections are
loose and leaking air.
1. Confirm paper bag is installed correctly–See page 10.
2. Ensure hose connections are tight.