4 troubleshooting, Error codes, cause, and action – HP SAN User Manual
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4 Troubleshooting
This chapter describes the error codes that are displayed while using the SAN Designer software.
lists error codes, their description, and troubleshooting information.
Table 2 Error codes, cause, and action
Action
Cause
Error
Increment the HBA connections from server to
support the desired redundancy level, or change
the choice of availability based on the redundancy
level.
Some of the servers do not connect to
all the redundant fabrics you are
requesting.
RulesViolation-
0001
Increment the fabric connections from storage to
achieve the desired redundancy level, or change
the choice of availability based on the redundancy
level.
Some storage devices do not connect
to all the redundant fabrics you are
requesting.
RulesViolation-
0002
Increment the fabric connections from storage and
server to the desired redundancy level, or change
the choice of availability based on the redundancy
level.
Some servers and storage do not
connect to all the redundant fabrics you
are requesting.
RulesViolation-
0003
Reduce the number of host/storage ports
There is a limitation for the host/storage
ports count for the SAN to generate the
design.
RulesViolation-
0004
Run the SANDesigner1.3_Setup.exe setup
executable file, and choose Repair - Reinstall all
features installed to reinstall HP StorageWorks
Essentials SAN Designer.
The EArch.exe file is either missing
in /bin folder, or it is corrupt.
Mailer-0004
Check the availability and execution permission
for the default mail client.
The default mail client does not exist,
or SAN Designer is unable to open it.
Mailer-0005
Verify if the SMTP server entry is correct and is
accessible. If SMTP server is not accessible, attach
and send the SAN design requirements to:
by email.
The SMTP server IP address is incorrect,
or SAN Designer is unable to connect
to the SMTP server.
Mailer-0006
For any questions or feedback, send an email to:
with the subject as: HP SAN
Designer Query
.
For further information, contact HP or visit Servers & Storage expertise center website at:
HP StorageWorks Essentials SAN Designer 1.5 User Guide
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