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HP ZBook 15 Mobile Workstation User Manual

Page 10

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Entering MultiBoot Express preferences ........................................................... 85

Using System Diagnostics .................................................................................................................. 85

13 Support ........................................................................................................................................................ 87

Contacting support ............................................................................................................................. 87
Labels ................................................................................................................................................. 88

14 Specifications .............................................................................................................................................. 90

Input power ......................................................................................................................................... 90
Operating environment ....................................................................................................................... 90

Appendix A Traveling with the computer ...................................................................................................... 91

Appendix B Troubleshooting .......................................................................................................................... 92

Troubleshooting resources ................................................................................................................. 92
Resolving issues ................................................................................................................................ 92

The computer is unable to start up .................................................................................... 92
The computer screen is blank ............................................................................................ 93
Software is functioning abnormally .................................................................................... 93
The computer is on but not responding ............................................................................. 93
The computer is unusually warm ....................................................................................... 93
An external device is not working ...................................................................................... 94
The wireless network connection is not working ................................................................ 94
A disc does not play ........................................................................................................... 94
A movie is not visible on an external display ..................................................................... 95
The process of burning a disc does not begin, or it stops before completion .................... 95

Appendix C Electrostatic discharge .............................................................................................................. 96

Index ................................................................................................................................................................... 97

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