Getting help when things go wrong, Is there a problem with your printout? continued – HP Deskjet 642c Printer User Manual

Page 48

Getting Help When Things Go Wrong

Print quality is poor.

(continued)

You may have forgotten to
remove the vinyl tape from
the print cartridge.

Make sure that you have removed the
protective piece of vinyl tape on each of the
print cartridges. See “Replacing Print
Cartridges” on page 27.

You may have the incorrect
“Image” setting in the

Color

panel of the

Print

dialog box.

Click the

Revert to Defaults

button in the

Color

panel of the

Print

dialog box. See

Your print cartridges may be
out of alignment.

If the color and black ink aren’t lining up on
the printed page, go to the

HP DeskJet

Utility

located in the Utilities folder in your

hard drive’s main directory. Click the

Calibrate

panel, then click the

Align

button.

Binding margin appears in
the wrong place when
trying to do Two-Sided
Printing.

You may have selected the
wrong paper orientation.

• Make sure you have selected the correct

Binding

option in the

Layout

panel of the

Print

dialog box. See “Layout” on page 10.

Is there a problem with your printout? continued

What is the problem?

Possible cause

To solve the problem…