Faxes are sending slowly – HP Color LaserJet Pro MFP M177fw User Manual
Page 113
5.
Verify that the telephone service supports analog fax.
NOTE:
HP products are designed specifically for use with analog phone services.
●
If using ISDN or digital PBX, contact your service provider for information about configuring to an
analog fax line.
●
If using a VoIP service, change the
Fax Speed
to
Slow(V.29)
from the control panel. Ask if your
service provider supports fax and for the recommended fax modem speed. Some companies might
require an adapter.
●
If you are using a DSL service, make sure that a filter is included on the phone-line connection to
the product. Contact the DSL service provider, or purchase a DSL filter if you do not have one. If a
DSL filter is installed, try another filter because filters can be defective.
6.
If the error persists, find more detailed problem-solving solutions in the sections that follow this one.
Faxes are sending slowly
The product is experiencing poor phone line quality.
●
Retry sending the fax when the line conditions have improved.
●
Check with the phone service provider that the line supports fax.
●
Use white paper for the original. Do not use colors such as gray, yellow, or pink.
●
Divide large fax jobs into smaller sections, and then fax them individually.
●
Turn off the
Error Correction
setting:
1.
From the Home screen on the product control panel, touch the Setup button.
2.
Select
Service
, and then select
Fax Service
.
3.
Select
Error Correction
, and then select
Off
.
NOTE:
Turning off Error Correction can reduce image quality.
●
Increase the
Fax Speed
setting:
1.
From the Home screen on the product control panel, touch the Setup button.
2.
Select
Fax Setup
, and then select
Advanced Setup
.
3.
Select
Fax Speed
, and then select the correct setting.
●
Change the fax settings on the control panel to a lower resolution:
NOTE:
Higher resolution faxes can take longer to send than lower resolution faxes.
1.
From the Home screen on the product control panel, touch the Setup button.
2.
Select
Fax Setup
, and then select
Advanced Setup
.
3.
Select
Fax Resolution
, and then select the correct setting.
ENWW
Solve fax problems 103