HP NonStop G-Series - Manual (Page 157)

Troubleshooting
Silo Media Manager Installation and User’s Guide — 541559-001
C -17
HARDWARE ERROR SENSE KEY
HARDWARE ERROR SENSE KEY
The library generates a Hardware Error sense key if a hardware or firmware error is
detected during command execution. The following codes describe the conditions
that generate hardware errors.
HARDWARE ERROR, GENERAL
SMM Message: 4401: Sense Data - Hardware Error, General
Explanation:
The library generates a general hardware error when it detects an internal elec-
tronics during a command. This includes the electronics, vision system, and robot-
ics of the library.
HARDWARE ERROR, GENERAL
SMM Message: 4402: Sense Data - Hardware Error, Tape Drive \Node.$DriveName
Explanation:
The library generates a tape-drive error when an operation to the drive fails. The
problem could be the tape drive or the interface between the library and tape
drive.
HARDWARE ERROR, GENERAL
SMM Message: 4403: Sense Data - Hardware Error, Cartridge Access Port
Explanation:
The library generates a hardware error when the CAP fails.
HARDWARE ERROR, Embedded Software
SMM Message: 4440: Sense Data - Hardware Error, Imbedded Software
Explanation:
The library generates a hardware error when an unexpected condition is detected by
the embedded software that controls the SCSI interface. This error is used for
arbitrary limitations of the embedded software.
Description Sense
Key
ASC ASCQ
Hardware Error, General 4h 40h 01h
Hardware Error, Tape Drive 4h 40h 02h
Hardware Error, Cartridge Access Port 4h 40h 03h
Hardware Error, Imbedded Software 4h 44h 00h