Troubleshooting – HP 2310mfd 23 inch Diagonal LCD Monitor User Manual
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TROUBLESHOOTING
Please make these simple checks before calling service. These tips may save you time and money since
charges for receiver installation and adjustments of customer controls are not covered under your
warranty.
Symptoms
Items to Check and Actions to follow
“Ghost ” or double image
This may be caused by obstruction to the
•
antenna due to high rise buildings or hills.
Using a highly directional antenna may improve
the picture.
No power
Check if the TV’s AC power cord is plugged
•
into the mains socket.
Unplug the TV, wait for 60 seconds. Then
•
reinsert plug into the mains socket and turn on
the TV again.
No picture
Check antenna connections at the rear of the
•
TV to see if it is properly connected to the TV.
Possible broadcast station trouble.
•
Try another channel.
Adjust the contrast and brightness settings.
•
Check the Closed Captions control. Some
•
TEXT modes could block the screen.
Good picture but no sound
Increase the VOLUME.
•
Check if the TV is muted; press the MUTE
•
button on the remote control.
For PC operation, if a DVI to HDMI cable
•
is used, make sure a separate audio cable is
connected between the PC and MFM.
Good sound but poor colour
Adjust the contrast, colour and brightness
•
settings.
Poor picture
Poor picture quality may occur when an
•
activated S-VHS camera or camcorder is
connected to your TV and the other peripheral
at the same time. Switch off one of the
peripherals.
Snowy picture and noise
Check the antenna connection.
•
Horizontal dotted line
This may be caused by electrical interference
•
(e.g. hairdryer, nearby neon lights, etc.)
Turn off the equipment.
•
Television not responding to remote control
Check whether the batteries are working.
•
Replace if necessary.
Clean the remote control sensor lens on the
•
TV.
You can still use the buttons at the front of
•
your TV.
Select the TV mode to ensure your remote
•
control is set in the TV mode.