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Troubleshooting – HP 2310mfd 23 inch Diagonal LCD Monitor User Manual

Page 38

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TROUBLESHOOTING

Please make these simple checks before calling service. These tips may save you time and money since
charges for receiver installation and adjustments of customer controls are not covered under your
warranty.

Symptoms

Items to Check and Actions to follow

“Ghost ” or double image

This may be caused by obstruction to the

antenna due to high rise buildings or hills.

Using a highly directional antenna may improve

the picture.

No power

Check if the TV’s AC power cord is plugged

into the mains socket.
Unplug the TV, wait for 60 seconds. Then

reinsert plug into the mains socket and turn on

the TV again.

No picture

Check antenna connections at the rear of the

TV to see if it is properly connected to the TV.
Possible broadcast station trouble.

Try another channel.
Adjust the contrast and brightness settings.

Check the Closed Captions control. Some

TEXT modes could block the screen.

Good picture but no sound

Increase the VOLUME.

Check if the TV is muted; press the MUTE

button on the remote control.
For PC operation, if a DVI to HDMI cable

is used, make sure a separate audio cable is

connected between the PC and MFM.

Good sound but poor colour

Adjust the contrast, colour and brightness

settings.

Poor picture

Poor picture quality may occur when an

activated S-VHS camera or camcorder is

connected to your TV and the other peripheral

at the same time. Switch off one of the

peripherals.

Snowy picture and noise

Check the antenna connection.

Horizontal dotted line

This may be caused by electrical interference

(e.g. hairdryer, nearby neon lights, etc.)
Turn off the equipment.

Television not responding to remote control

Check whether the batteries are working.

Replace if necessary.
Clean the remote control sensor lens on the

TV.
You can still use the buttons at the front of

your TV.
Select the TV mode to ensure your remote

control is set in the TV mode.